Terms of Service

Effective Date: May 25, 2026 | June 21 Inc. dba JobOS Pro | Contact: info@jobospro.com

These Terms of Service ("Terms") govern your access to and use of the JobOS Pro platform and related services (the "Service") provided by June 21 Inc., a corporation doing business as JobOS Pro, located at 604 State Highway 78 N Ste 103 # 1003 Farmersville, TX 75442 United States ("we", "us", or "JobOS Pro").

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms. If you do not agree to these Terms, do not use the Service.

1. Description of Service

JobOS Pro is an AI-native operational platform for home service businesses and franchise operators. The Service includes:

• Lead capture, CRM pipeline, and customer relationship management
• AI voice receptionist and automated missed call recovery
• Job scheduling, dispatch board, and technician coordination
• Automated SMS and voice communications via Twilio
• Estimates, invoicing, and payment processing via Stripe
• Integration with third-party platforms including Jobber and Housecall Pro
• Franchise and multi-location management tools including royalty tracking and territory management
• Fleet intelligence, GPS tracking, and route optimization
• Analytics, reporting, and AI-powered business intelligence
• Autonomous media and reputation management tools

Features available to you depend on your subscription tier. During the Pilot Program, all features are available at no charge for the duration of the pilot period.

2. Account Registration and Eligibility

To use the Service, you must:

• Be at least 18 years of age
• Be a legally operating business entity or authorized representative thereof
• Provide accurate, current, and complete registration information
• Maintain the security of your account credentials
• Notify us immediately at info@jobospro.com of any unauthorized access to your account
• Accept responsibility for all activity that occurs under your account

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

3. Pilot Program Terms

If you are participating in the JobOS Pro Pilot Program:

• The Pilot Program provides free access to the full JobOS Pro platform for 90 days
• Pilot Program participation is by invitation or application only and subject to approval
• We may collect anonymized operational data during the Pilot Program to improve the platform
• You agree to provide feedback and participate in product improvement discussions
• You grant us permission to use your business name and general results (not confidential data) as a reference for marketing purposes, unless you opt out in writing
• At the conclusion of the Pilot Program, continued access requires a paid subscription
• We reserve the right to modify or terminate the Pilot Program with 14 days written notice

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to violate any applicable law or regulation
• Send unsolicited commercial messages (spam) or violate the Telephone Consumer Protection Act (TCPA)
• Record calls without appropriate disclosure and consent as required by applicable law
• Impersonate any person or entity or misrepresent your affiliation
• Attempt to gain unauthorized access to any part of the Service or its related systems
• Use the Service to store, transmit, or distribute malicious code or harmful content
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell, sublicense, or commercially exploit the Service without our written consent
• Use the Service in any manner that could damage, disable, or impair our infrastructure

5. SMS and Communication Compliance

When using SMS, voice, and communication features, you are solely responsible for:

• Obtaining all required consents from recipients before sending automated SMS messages
• Complying with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state telecommunications laws
• Providing required opt-out mechanisms (e.g., STOP instructions) in all SMS communications
• Complying with call recording consent laws in all applicable jurisdictions (many states require all-party consent)
• Ensuring your use of Twilio-powered features complies with Twilio's Acceptable Use Policy

June 21 Inc. is not liable for your failure to obtain required consents or comply with telecommunications laws. You indemnify and hold harmless June 21 Inc. from any claims arising from your communication practices.

6. Payment and Billing

6.1 Subscription Fees

After any applicable free trial or Pilot Program period, continued use of the Service requires a paid subscription. Subscription fees are charged in advance on a monthly or annual basis as selected at signup.

6.2 Payment Processing

All payments are processed by Stripe. By providing payment information, you authorize June 21 Inc. to charge your payment method for all fees associated with your subscription.

6.3 Failed Payments and Dunning

If a payment fails, we will attempt to collect payment up to three times over 14 days. If payment cannot be collected, your account may be suspended until payment is resolved. You will receive email notification of failed payments at the address on file.

6.4 Refund Policy

Subscription fees are non-refundable except as required by applicable law. If you cancel during a billing period, you will retain access through the end of the paid period.

6.5 Price Changes

We may change subscription pricing with at least 30 days written notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

7. Data and Privacy

Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in our Privacy Policy.

For business customers, our Data Processing Agreement (DPA) governs how we process personal data on your behalf and is incorporated into these Terms by reference.

8. Integrations and Third-Party Services

The Service integrates with third-party platforms including Jobber, Housecall Pro, Stripe, Twilio, Google Maps, Meta, Google Ads, QuickBooks, Samsara, and others. When you connect these services:

• You authorize June 21 Inc. to access and sync data between the Service and connected platforms
• Your use of third-party services is subject to their respective terms and policies
• June 21 Inc. is not responsible for the availability, accuracy, or actions of third-party services
• We may discontinue integrations if third-party APIs change or become unavailable

9. Intellectual Property

9.1 Our Intellectual Property

The Service, including all software, AI models, algorithms, designs, and content, is owned by June 21 Inc. and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights in our intellectual property.

9.2 Your Content

You retain ownership of all content, data, and information you input into the Service ("Your Content"). By using the Service, you grant June 21 Inc. a limited, non-exclusive license to process Your Content solely to provide and improve the Service.

9.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant June 21 Inc. an unrestricted, royalty-free license to use such feedback for any purpose without compensation to you.

10. Confidentiality

Each party agrees to maintain the confidentiality of the other's non-public, proprietary information disclosed in connection with these Terms. This obligation does not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was rightfully known before disclosure; (c) is independently developed; or (d) is required to be disclosed by law.

11. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUNE 21 INC. DISCLAIMS ALL WARRANTIES INCLUDING:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE
• WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF AI-GENERATED CONTENT, RECOMMENDATIONS, OR PREDICTIONS

AI-powered features including the AI voice receptionist, job classification, dispatch recommendations, and churn predictions are tools to assist your operations and are not substitutes for professional judgment. You are solely responsible for decisions made based on AI outputs.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JUNE 21 INC. BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL
• DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE

JUNE 21 INC.'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $500 USD DURING THE PILOT PROGRAM PERIOD.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless June 21 Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service or violation of these Terms
• Your violation of any applicable law, including telecommunications and privacy laws
• Your failure to obtain required consents for SMS, voice recording, or other communications
• Any content you submit or transmit through the Service
• Your breach of any third-party rights

14. Term and Termination

14.1 Term

These Terms are effective when you create an account or begin using the Service and continue until terminated.

14.2 Termination by You

You may cancel your subscription at any time through your account settings or by contacting info@jobospro.com. Cancellation takes effect at the end of the current billing period.

14.3 Termination by Us

We may suspend or terminate your account immediately if:

• You violate these Terms or our Acceptable Use Policy
• We determine your use poses a risk to the Service or other users
• Required by law or court order
• Your payment is overdue and cannot be collected after dunning attempts

14.4 Effect of Termination

Upon termination, your right to access and use the Service ceases immediately. We will retain your data for 30 days after termination to allow for export, after which it will be deleted in accordance with our Privacy Policy. Sections 9, 10, 11, 12, 13, and 15 survive termination.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Collin County, Texas. You consent to the exclusive jurisdiction of such courts.

Before filing any legal action, the parties agree to attempt to resolve disputes through good-faith negotiation for at least 30 days following written notice of the dispute.

16. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and June 21 Inc. regarding the Service.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
• Assignment: You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations freely.
• Notices: Notices to us should be sent to info@jobospro.com. We will send notices to the email address associated with your account.
• Force Majeure: Neither party is liable for delays or failures caused by circumstances beyond their reasonable control.

17. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by email at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Contact Us

For questions about these Terms or the Service, contact us at: