Stop losing plumbing jobs from missed calls and slow dispatch.

Missed call comes in

From any source — Google, referral, ad, web form.

JobOS replies instantly

AI texts back in seconds and qualifies the lead.

Customer books a slot

Self-serve booking into your real availability.

Job scheduled & dispatched

Right tech, right route — assigned automatically.

Payment collected

Invoice sent on completion. Paid before the truck pulls away.

Emergency calls don't wait — Burst pipes, sewer backups and no-water calls land at 9pm — and the shop that answers first wins the job. Voicemail loses every time.

After-hours calls go unanswered — Nights, weekends and dinner hours are when emergencies happen. If your team isn't on the phone, your competitor is.

Technician coordination breakdowns — Skills, licenses, truck stock and ETAs live in different heads. Wrong tech rolls without the right part — second trip kills the margin.

Same-day juggling burns the day — Three trucks out, four new emergencies in, dispatcher juggling phones and a whiteboard. Half the day is triage, not work.

Big tickets walk away — $3k repipes and water-heater swaps die because nobody offered financing at the table or followed up the next day.

Routes are guessed, not planned — Trucks crisscross town instead of grouping by ZIP. Windshield time eats two billable jobs every truck, every day.

Disconnected software stack — CRM, dispatch, invoicing, payroll, reviews, payments — five to ten tools that don't talk. Dispatchers re-key everything by hand.

Manual workflows everywhere — Confirmations, reminders, follow-ups, review requests, recurring service — done by hand, or not at all.

Fragmented customer communication — Calls in one app, texts in another, email in a third. Customers feel ignored and history is impossible to retrieve at the door.

Emergency-first dispatch

Auto-page the nearest on-call tech for leaks, clogs and burst pipes. SLA timers, escalation and live ETA built in.

Plumbing dispatch board

Drag-and-drop board with skill matching, license requirements, truck stock and live tech locations. Built for the rhythm of a plumbing day.

Route optimization

Cluster jobs by ZIP, traffic and SLA. Cut windshield time and fit one more billable call into every truck.

Recurring service & maintenance

Backflow tests, water heater flushes, drain maintenance and service plans auto-scheduled and auto-billed.

Unified customer communication

Calls, texts, voicemails, emails and portal messages on one timeline per customer. Full job history, no app-switching.

Technician management

Skills, licenses, hours, PTO, on-call rotation and utilization in one workforce layer.

AI scheduling assistance

AI proposes the optimal tech, slot and route — dispatcher approves with one click or lets it run on auto.

Operational alerts

SLA at risk, tech overdue on site, open estimate over $1k, parts shortage — surfaced before they become problems.

Invoicing, payments & financing

Estimate → approval → invoice → payment in one flow. ACH, card and Wisetack/Affirm financing on tickets over $1k.

Workforce coordination

Schedules, availability, dispatched jobs and timecards stay in sync. Dispatch sees exactly what techs see.

AI emergency intake

After-hours and missed calls answered instantly. Severity triaged, on-call tech paged, slot booked — in under 60 seconds.

Missed-call recovery

Instant text-back with booking link before the customer dials your competitor. Captures 30%+ of jobs that used to vanish.

AI dispatch recommendations

Optimal tech for each job by skill, license, ETA, SLA and truck stock — proposed in real time, approved in one click.

Continuous route optimization

Continuous re-routing as new emergency calls land. Saves 15–25% windshield time on a typical day.

Automated customer reminders

Pre-arrival texts with tech photo, ETA and live tracking. Cuts no-shows and review-bombs.

Estimate follow-up & financing

AI nudges open estimates and surfaces Wisetack/Affirm financing on tickets over $1k — automatically.

Recurring service automation

Service plans auto-renew, backflow tests auto-schedule, equipment-due reminders auto-send. Humans approve, AI handles the rest.

Operational intelligence

Live KPIs on dispatch speed, first-call resolution, financing attach and revenue per truck — surfaced live, not in next week's report.

The typical plumbing stack

• · Voicemail catching after-hours emergencies
• · Spreadsheets for service plans and renewals
• · A dispatch app that doesn't know skills or licenses
• · A CRM that doesn't know dispatch
• · Invoicing in one tool, payments and financing in another
• · Texts on personal phones nobody can audit
• · Reports exported on Friday — too late to act

JobOS Pro

• Unified operational system — one source of truth
• AI receptionist captures every call 24/7 and books the slot
• AI dispatch routes the right tech with skill + ETA matching
• Service plans, recurring visits and renewals run automatically
• Calls, texts, emails on one customer timeline
• Financing surfaced automatically on $1k+ tickets
• Live operational intelligence — KPIs update as work happens

↑

After-hours capture rate

↓

No-shows & cancellations

↑

Financing attach on $1k+ tickets

↓

Dispatcher time per week

One platform, every workflow

Dispatch, CRM, invoicing, and communications unified in one operational platform designed for plumbing businesses — no more managing six disconnected tools.

Missed-call recovery built in

Every missed call triggers an automatic SMS follow-up — designed to recover the revenue plumbing businesses lose to voicemail every week.

Real-time operational visibility

Technicians and dispatchers work from one shared board, designed to eliminate the back-and-forth that slows down plumbing operations.