Keep More Revenue · Billing Leakage
You completed the work. Did you bill for all of it?
Unbilled work is the quietest leak in field service: jobs closed out with materials, labor, travel fees and approved add-ons missing from the invoice. The work was delivered. Part of the revenue never was — that's billing leakage, and it never announces itself.
Where the money goes
A tech wraps a job, grabs a part from the truck, handles a small scope change the customer approved on the spot — and none of it makes the invoice. The office bills from memory or thin notes, days after completion. Nothing looks wrong: the job is done, the customer paid, the books balance. But what was performed and what was billed quietly drift apart on every job.
Every missed line item is work that costs you twice: once to deliver it, once to give it away.
The leak, line by line
How billing leakage revenue leaks
| Leakage point | How revenue leaks | What JobOS Pro measures |
|---|---|---|
| Invoice created late | Details fade and line items drop off days after the job | Time from completion to invoice |
| Materials omitted | Truck-stock parts used on site never reach the invoice | Material usage vs. billed |
| Add-ons omitted | Approved extra work is performed but never charged | Unbilled add-on value |
| Fees omitted | Travel, diagnostic and service fees are skipped case by case | Fee capture rate |
| Wrong price applied | Contract, membership or warranty rates misapplied | Price adjustment value |
| Recurring billing fails silently | A failed subscription charge stops revenue unnoticed | Failed recurring payments |
How JobOS Pro closes it
Stop the leak, keep the revenue.
- Reconcile what was approved, performed and consumed against what was actually invoiced — on every job.
- Flag completed jobs with missing materials, labor hours, travel fees or approved add-ons before the invoice goes out.
- Invoice at completion, not days later — the longer the gap, the more line items disappear.
- Apply contracted, membership and warranty pricing correctly, so revenue isn't lost to wrong rates either.
- Track unbilled revenue as a weekly number you manage — not a surprise you find at year end.
FAQ
Common questions
Related revenue leaks
Find the work you delivered but never billed.
Request a JobOS Pro Revenue Leakage Assessment — a live walkthrough that shows exactly where your business is losing money, and how much.
