Grace — Customer Retention Agent for Franchise Networks

Grace is the AI customer retention agent that detects churn risk and re-engages customers automatically.

What is Grace, JobOS Pro's Customer Retention Agent?

Grace is JobOS Pro's customer retention agent that detects churn risk and triggers re-engagement automatically before a customer is lost. Franchise corporate can see retention rates by location, identifying where repeat business is slipping across the network.

The problem it solves

Winning a customer is expensive; losing one quietly is worse. Most churn happens with no signal — a customer simply doesn't come back. Across a network, declining retention at a location is invisible until repeat revenue has already dropped.

How Grace works

Grace watches service history, cadence, and engagement to detect churn risk early, then triggers re-engagement sequences — maintenance reminders, win-back offers, and check-ins — automatically. It keeps recurring customers on schedule and brings lapsed ones back. Retention becomes a managed motion, not a hope.

What franchise corporate sees

Corporate sees retention and repeat-business rates by location. Locations where customers are quietly slipping away surface against the network, so declining retention gets addressed before it compounds.

Explore the Platform

Grace works at every location — corporate sees it all.

One platform: AI agents that execute at each franchise location, and the network intelligence layer that makes every location visible to corporate.

Prefer a guided walkthrough? Book a Demo