Grace — Customer Retention Agent for Franchise Networks
Grace is the AI customer retention agent that detects churn risk and re-engages customers automatically.
What is Grace, JobOS Pro's Customer Retention Agent?
Grace is JobOS Pro's customer retention agent that detects churn risk and triggers re-engagement automatically before a customer is lost. Franchise corporate can see retention rates by location, identifying where repeat business is slipping across the network.
Winning a customer is expensive; losing one quietly is worse. Most churn happens with no signal — a customer simply doesn't come back. Across a network, declining retention at a location is invisible until repeat revenue has already dropped.
Grace watches service history, cadence, and engagement to detect churn risk early, then triggers re-engagement sequences — maintenance reminders, win-back offers, and check-ins — automatically. It keeps recurring customers on schedule and brings lapsed ones back. Retention becomes a managed motion, not a hope.
Corporate sees retention and repeat-business rates by location. Locations where customers are quietly slipping away surface against the network, so declining retention gets addressed before it compounds.
- Churn-risk detection
- Automated re-engagement & win-back
- Per-location retention visibility for corporate
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See every location's health from one corporate dashboard
AI agent pricingPlans for operators and franchise networks
Ava — Follow-up AgentAva is the AI follow-up agent that turns estimates and stalled leads into booked jobs automatically.
Scout — Network Intelligence AgentScout is the AI network intelligence agent that benchmarks every location and surfaces outliers for corporate.
Grace works at every location — corporate sees it all.
One platform: AI agents that execute at each franchise location, and the network intelligence layer that makes every location visible to corporate.